Terms & Conditions :

We thank you for choosing ARBO for your home/office and wish you a very pleasant experience. Although our products are made to work for much longer period than the warranty periods, proper installation by trained technician and maintenance of the products are needed to get optimum performance. Kindly go through the installation and maintenance guidelines and follow the same. Kindly go through the installation and maintenance guidelines and follow the same. ARBO also offers preventive annual maintenance at a nominal cost. Please write to info@arbobath.com for further details.

To ensure the longevity of your faucet and maintain its aesthetic appeal, it is important to clean and care for it properly. Here are some general care and cleaning guidelines for your faucet:

• Check Before Taking : Kindly inspect the products at the time of taking delivery. Carefully inspect the new product for damage before installation.


• Avoid Installation By Non Professional Technician : The installation should be done by trained technician. ARBO is not liable or shall not be responsible for any such damage/scratch or for improper installation. Improper/wrong installation of the products automatically terminates and nullifies this warranty and this warranty does not cover problems arising from low water pressure, more than recommended water pressure, and wear and tear, impurities/hardness beyond the norms of drinking water or improper care and cleaning.


• Protect The Finish : To protect the finish of your faucet, avoid hanging anything heavy or sharp on it, such as pots and pans or utensils. Also, avoid using abrasive or acidic cleaning products on the finish


• Handle With Care: Be gentle when operating the handle of the faucet, as rough handling can cause damage to the internal components.


• Test Cleaning Materials Before Applying :Always test your cleaning solution on an inconspicuous area on the product before applying it to the entire surface. ARBO recommends the use of ARBO cleaning solution.


• Regular Cleaning : Regular cleaning can help prevent build up of dirt, grime, and hard water deposits, which can damage the faucet and cause it to malfunction. Wipe the faucet clean regularly with a soft, damp cloth. Avoid using abrasive or harsh cleaners, as these can damage the finish of the faucet.


• Avoid Chemicals :Do not use harsh chemicals, such as bleach or ammonia, to clean your faucet, as these can damage the finish.


• Avoid Abrasive Tools :Do not use abrasive tools or pads, such as steel wool or scouring pads, to clean your faucet, as these can scratch or damage the finish.


• Use A Soft Cloth :When wiping down the faucet, use a soft cloth or sponge to avoid scratching the surface. Microfiber cloths are a good choice, as they are gentle on the finish and can help remove water spots. When wiping


• Soak: If there is build up or hard water stains on the faucet, soak it in a solution of warm water and mild dish soap for a few minutes, then wipe it clean with a soft cloth.


• Clean Aerator :Clean the aerator regularly to remove any build up or debris that may be affecting water flow.


• Avoid Prolonged Exposure To Water : Avoid leaving water sitting on the faucet for long periods of time, as this can cause discoloration or damage to the finish.


• Address Leaks Promptly :If you notice any leaks or drips, address them promptly to prevent damage to the faucet and surrounding areas. Consult the manufacturer's instructions or a professional plumber for repair or replacement options.


• Follow Manufacturer's Instructions:Always follow the manufacturer's instructions for cleaning and care of your specific faucet model. These instructions may vary depending on the materials and finish of your faucet.

By following these care and cleaning guidelines, you can help ensure the longevity and continued aesthetic appeal of your faucet.

Stainless steel kitchen sinks are a popular choice among homeowners due to their durability, resistance to corrosion and stains, and sleek appearance. However, like any other kitchen fixture, they require regular care and cleaning to maintain their quality and prolong their lifespan. Here are some guidelines to follow:

• Check Before Taking : Kindly inspect the products at the time of taking delivery. Carefully inspect the new product for damage before installation.


• Avoid Installation By Non Professional Technician :Carefully inspect the new product for damage before installation. The installation should be done by trained technician. ARBO is not responsible for damage/malfunctioning due to improper installation.


• Consider A Protective Coating :Some manufacturers offer protective coatings that can help prevent scratches, stains, and other damage to your stainless steel sink. Consult the manufacturer's instructions before applying any protective coating.


• Effect Of Atmospheric Condition : Every product has limitations and in time may deteriorate from handling, cleaning or exposure to atmospheric conditions such as extreme climate, pollution and proximity to salt water, humidity and ultraviolet rays. Eventual tarnishing is therefore, not a defect, but a normal process, which is unavoidable. Proper care would ensure that these products last a longer period.


• Test Cleaning Materials Before Applying : Always test your cleaning solution on an inconspicuous area on the product before applying it to the entire surface. ARBO recommends the use of ARBO cleaning solution


• Clean Regularly :To prevent stains and discoloration, clean your stainless steel sink regularly with mild soap or detergent and warm water. Avoid using abrasive cleaners or steel wool, which can scratch the surface.


• Avoid Harsh Chemicals : Do not use harsh chemicals, such as bleach or ammonia, on your stainless steel sink, as they can damage the surface and cause discoloration.


• Remove Stains :For stubborn stains or discoloration, use a non-abrasive cleaner specifically designed for stainless steel sinks. Alternatively, you can use a paste made of baking soda and water, which is gentle and effective


• Use A Stainless Steel Cleaner : For stubborn stains or discoloration, use a stainless steel cleaner specifically designed for use on stainless steel sinks. Follow the manufacturer's instructions carefully.


• Be Gentle :When cleaning your sink, use a soft cloth or sponge and gentle pressure to avoid scratching the surface. Avoid using steel wool or abrasive scrubbers, which can damage the surface and leave scratches.


• Dry Thoroughly : After cleaning, dry the sink thoroughly with a soft cloth to prevent water spots and corrosion. Leaving standing water in the sink can also lead to mineral deposits, which can be difficult to remove.

By following these care and cleaning guidelines, you can keep your stainless steel kitchen sink looking clean, shiny, and new for years to come.

Sanitaryware products such as One Piece Closet, Wall hung Closet, Wash Basin, Urinal etc… and bidets require proper care and cleaning to maintain their appearance and functionality. Here are some guidelines for caring and cleaning your sanitaryware products:

• Check Before Taking : Kindly inspect the products at the time of taking delivery. Carefully inspect the new product for damage before installation.


• Avoid Installation By Non Professional Technician :The installation should be done by trained technician. ARBO is not responsible for damage/malfunctioning due to improper installation. The Sanitary products (like One piece Closets, Wall hung Closets, One Piece basins, Wall hung basins) are heavy and it is recommended that two persons hold it while being fixed. Improper/wrong installation of the products automatically terminates and nullifies this warranty. Also it does not cover normal wear and tear. ARBO is not liable or shall not be responsible for any such damage/scratch or for improper installation.


• Use Protective Products : Consider using protective products like toilet bowl cleaners or seat covers to prevent damage to the surface of the sanitaryware products.


• Avoid Placing Heavy Objects :Avoid placing heavy objects on the surface of the sanitaryware product, as this can cause cracking or other damage.


• Test Cleaning Materials Before Applying :Always test your cleaning solution on an inconspicuous area on the product before applying it to the entire surface. ARBO recommends the use of ARBO cleaning solution.


• Regular Cleaning :Sanitary ware products should be cleaned regularly with a non-abrasive cleaner and a soft cloth or sponge. Avoid using harsh chemicals or abrasive cleaning materials as they can damage the surface of the product.


• Be Gentle : When cleaning, use gentle circular motions and avoid using excessive force to avoid damaging the surface of the product. Avoid cleaning the surface with a dry cloth or sponge as this can cause scratching.


• Use Mild Detergents :When cleaning, use mild detergents or soap and warm water to avoid damaging the surface of the sanitary ware. Avoid using abrasive materials like scouring pads, steel wool, or harsh chemicals, which can cause scratches, discoloration or damage to the surface.


• Avoid Using Bleach : Bleach can cause damage to the surface of the product and should be avoided when cleaning sanitaryware. Instead, use a mild cleaner and warm water.


• Check For Stains : Check for any stains or discoloration on the surface of the product and use a stain remover if necessary. Follow the instructions on the stain remover carefully and avoid using a harsh solution on delicate surfaces.


• Check For Leaks :Regularly check for leaks around the sanitaryware product, such as the base of a toilet or the drain of a sink or bathtub. Address any leaks immediately to prevent water damage or other issues.

Following these guidelines can help to keep your sanitaryware products looking clean and new for a long time.

Care and cleaning guidelines for Bathroom Accessories/Wellness products will vary depending on the specific product and its materials. However, here are some general guidelines to follow:

• Check Before Taking :Kindly inspect the products at the time of taking delivery. Carefully inspect the new product for damage before installation.
  
  Read The Product Manual :Always read the manual that comes with the product to understand how to care for and clean it.
  
  Follow Manufacturer's Recommendations : If the manufacturer has provided specific care instructions, follow them carefully to ensure the longevity of the product.


• Avoid Installation By Non Professional Technician : The installation should be done by trained technician. ARBO is not responsible for damage/malfunctioning due to improper installation. The Bathroom furniture (like vanity cabinet, mirror, wash basin) are heavy and it is recommended that two persons hold it while being fixed. Improper/wrong installation of the products automatically terminates and nullifies this warranty. Also it does not cover normal wear and tear. ARBO is not liable or shall not be responsible for any such damage/scratch or for improper installation.


• Test Cleaning Materials Before Applying : Always test your cleaning solution on an inconspicuous area on the product before applying it to the entire surface. ARBO recommends the use of ARBO cleaning solution.
  
  Regular Cleaning :Clean the outside surface of the acrylic product with mild soap and warm water. Wipe the entire surface completely dry with a clean, soft cloth.
  
  Avoid Harsh Chemicals :Avoid using harsh chemicals or cleaning agents as they can damage the product or leave a residue that may be harmful to your health. Instead, use mild soap and warm water.
  
  Use A Soft Cloth :Use a soft cloth to wipe down the product. Avoid using abrasive materials as they can scratch the surface.
  
  Dry Thoroughly : After cleaning, make sure the product is completely dry before storing it away. Moisture can damage the product or cause mold to grow.
  
  Remove Stains:Cleaning is an important maintenance procedure because it keeps the unit stain free. Since steam showers produce moisture, they need to be cleaned and dried regularly. Stains growth can be cleaned using all purpose cleaners or simple home remedies, such as vinegar cleaning solutions.
  
  Regular Maintenance : Regularly check your wellness products for any signs of wear or damage. Replace any worn or damaged parts to ensure the product continues to function correctly.
  
  Store Properly :: Store the product in a dry, cool place away from direct sunlight. Some products may come with a protective case or cover, use it to protect the product.
  
  

Overall, proper care and cleaning of bathroom Accessories/wellness products can help ensure their longevity and effectiveness. Always follow the manufacturer's recommendations and take care to avoid damaging the product during cleaning or use

Bathroom furniture is an essential component of any bathroom, providing storage space for towels, toiletries, and other items. To keep your bathroom furniture looking its best and functioning properly, here are some care and cleaning guidelines to follow :

• Check Before Taking :Kindly inspect the products at the time of taking delivery. Carefully inspect the new product for damage before installation.


• Avoid Installation By Non Professional Technician : The installation should be done by trained technician. ARBO is not responsible for damage/malfunctioning due to improper installation. The Bathroom furniture (like vanity cabinet, mirror, wash basin) are heavy and it is recommended that two persons hold it while being fixed. Improper/wrong installation of the products automatically terminates and nullifies this warranty. Also it does not cover normal wear and tear. ARBO is not liable or shall not be responsible for any such damage/scratch or for improper installation.


• Handle With Care : Be gentle when handling bathroom furniture, especially if it has fragile or delicate parts such as glass shelves or mirrors. Avoid applying excessive force when opening or closing drawers or cabinets.


• Avoid For Placing Heavy Weight :Do not put heavy items on the vanity as this can cause damage to the cabinet or drawers.


• Hot Items Far From Vanity :Avoid placing hot items such as hair styling tools directly on the surface of the vanity, as this can cause damage to the finish.


• Use Of Coasters Or Mats :Before placing sensitive products use coasters or mats under items such as perfume bottles, lotions, or other beauty products to prevent damage to the surface of the vanity.


• Test Cleaning Materials Before Applying :Always test your cleaning solution on an inconspicuous area on the product before applying it to the entire surface. ARBO recommends the use of ARBO cleaning solution


• Clean Regularly :To prevent build up of dirt and grime, wipe down your bathroom furniture regularly with a damp cloth or sponge and a mild cleaner. Avoid using abrasive cleaners or scrubbers that can damage the finish


• Avoid Harsh Chemicals :Avoid using harsh chemicals, such as bleach or ammonia, on your bathroom furniture as they can damage the finish and cause discoloration


• Use Appropriate Cleaners :When choosing a cleaner for your bathroom furniture, make sure it is appropriate for the material and finish of the furniture. For example, use a cleaner specifically designed for wood furniture on wooden bathroom cabinet.


• Dry Thoroughly : After cleaning, dry the furniture thoroughly with a soft cloth to prevent water spots and damage to the finish. Be sure to dry any crevices or hard-to-reach areas to prevent moisture build up.
• Protect From Moisture : To prevent damage from moisture, avoid leaving wet towels or other items on bathroom furniture. Use coasters or mats to protect the surface from water damage.

• In case of any after sales query customer can contact ARBO Care by email info@arbobath.com or toll free number 1800 123 124 000.
• Again if you or your technician is facing difficulty during installation of any of our products, please contact the ARBO Care number mentioned above for guidance.
• As proactive service we offer Preventive Maintenance Contract (PMC). PMC is peace of mind for regular checkup and maintenance of Company products at a nominal price.
• To maintain sheen and shine of Nickel/Chrome surface of the product we offer Cerena, a cleaning agent for the purpose.

• ARBO plumbing fixtures are warranted free of any manufacturing defects. ARBO will at its choice, repair, replace, or make appropriate adjustment where its inspection discloses any such defects occurring in normal usage as per terms mentioned below. ARBO is not responsible for installation costs.


• ARBO reserves the right to examine product in question, and its installation, prior to replacement and will replace free of charge any part that proves defective in material and manufacturing workmanship normal installation, use and service.


• To obtain warranty service, contact ARBO either through your dealer or plumbing contractor or writing to ARBO.

• The warranty is applicable from the date of purchase.The customer must produce the VAT/GST paid invoice/warranty card in original to avail warranty service. In case the purchase has been done by the developer of the apartment, the possession letter from the developer will be treated as equivalent to bill.


• The company is not liable for any damage out of faulty installation.


• The warranty becomes null and void if installation is not done by qualified and experienced technician and/or as per the installation procedure laid down by the company.


• The company is also not liable to pay for any civil or construction work required during installation of new products or replacement/repair of old products.


• The company is not liable for any consequential expenses or damages.


• An equivalent replacement at pro-rata basis shall be provided in case the product has been discontinued, where in the customer has to pay proportionate amount on the current MRP, given the product is within the aforementioned warranty terms


• If the manufacturing defect is seen within the first year of purchase on the ceramic product, the customer is entitled for free replacement. In case the manufacturing defect is seen after the first year of purchase & before the warranty period expires, the customer has to pay the company on proportionate basis on current MRP for new replacement.


• • During the warranty period and under normal use, if the product / component / part is found to be of faulty due to manufacturing defect, the same will be repaired or replaced upon production of this warranty certificate, without charges either for part or labour or both, the decision of company official will be final for fault qualifies for warranty.


• Warranty remains applicable only if the products have at all times been used strictly in accordance with the terms of this warranty and has not been improperly or negligently handled and is not maintained in accordance to maintenance guidelines given.


• In the event of non-availability of components or parts due to any reason whatsoever Company or its Authorized Service provider or the Dealer will not be responsible or liable for any delay that may be caused to service/repair of the Products; no claims financial or otherwise will be entertained.


• Company and customer agree that company will not be liable for any damages whatsoever arising out of use or inability to use its Company's Products. ARBO bears no responsibility for incidental or consequential damages arising out of use or inability to use Company Product.


• By purchasing this product, customer agrees to Company's aforesaid warranty on the product.


• Company neither assumes nor authorizes any person to assume for us any other obligation or liability in connection with sale of this product.


• Customer and Company agree that customer's sole remedy for any defects in goods hereunder shall be limited to the repair or replacement at the Company's option within warranty period after delivery of such goods to the first purchaser, of any defective goods, of which notice of defects is given by the Customer to the Company in accordance with terms of this warranty certificate. The part/product against replaced part/product will be property of Company.


• Company shall not be liable to Customer claiming the warranty under the terms of condition of this Limited Warranty Certificate, due to defects caused by rodents/pets or in the events of force majeure. The Force Majeure means any disaster, act of God or the public enemy, any accident, explosion, fire, storm, earthquake, electric storms, tornado, flood, casualty, lockout, strike, labor conditions, unavoidable accident, nuclear explosion, national calamity, or any other circumstance or event or by any enactment of law, or by order of any legally constituted authority, or by any other similar cause of the Company or beyond the reasonable control of the party relying upon such circumstance or event.


• Company and customer agree that ARBO bears no responsibility for incidental and / or consequential damage arising out of use and for inability to use a product. Company liability will be limited and restricted to the product replacement/value of the product sold. Company under all circumstances shall not be liable to uninstall the defective product or installed replacement product. In case replacement is the only option then the customer has to hand over the defective product to the seller from whom it was purchased and take the replacement product from there