- This Privacy Policy explains how ARBO CERAMICS AND BATHWARE LLP (“ARBO”, “we”, “our”, or “us”) collects, uses, stores, processes, and protects information collected through the ARBOCARE ID App (“App”).
- ARBO is committed to protecting the privacy of every user of the ARBOCARE ID App. By accessing or using the App, you agree to the terms of this Privacy Policy.
- This Privacy Policy applies to all personal information collected through the ARBOCARE ID App.
- The App may contain links to third-party services/platforms. ARBO is not responsible for their privacy practices.
- ARBO may revise this Privacy Policy from time to time without prior notice. Continued use of the App constitutes acceptance of the updated Privacy Policy.
Personal Information
- Full Name
- Mobile Number
- Email Address
- Profile Photo (if uploaded)
KYC / Verification Data
- Aadhaar Details
- PAN Details
- Verified Name
- Date of Birth
Payment Data
- Bank Account Details
- UPI ID / UPI Verification Data
Address / Location Data
- Aadhaar Address
- Profile Address
- Work Address
- GPS / Device Location Data
Usage / Technical Data
- Device Information
- Operating System
- Device Model
- App Version
- Login Activity
- IP Address
- Crash Logs / Analytics
Program Data
- QR Scan History
- Referral Data
- Reward / Redemption History
- Account Activity Records
- Register on the App
- Complete KYC Verification
- Submit Profile / Address Details
- Add Bank / UPI Information
- Scan QR Codes
- Contact Support
- Submit Feedback
- Use Features of the App
- Create and manage ARBOCARE accounts
- Verify identity / perform KYC
- Process reward redemptions and payouts
- Prevent fraud / abuse / duplicate scans
- Improve app performance and experience
- Provide support and assistance
- Send program updates / notifications
- Fulfill legal / tax / regulatory obligations
ARBO may disclose information to:
- KYC / Verification Service Providers
- Banking / UPI / Payment Partners
- Hosting / Cloud / Technology Providers
- Analytics / Performance Monitoring Providers
- Government / Regulatory / Tax Authorities where required by law
- Affiliates / Group / Successor Entities in case of merger / restructuring
ARBO does not sell user personal data to third parties.
ARBO may monitor and review user activity for fraud prevention, including:
- Fake QR Scans
- Duplicate Scans
- Referral Abuse
- Suspicious Redemptions
- Multiple Account Creation
- KYC Mismatch / Manipulation
ARBO reserves the right to suspend or terminate accounts upon suspected misuse.
The App may use cookies, device identifiers, analytics SDKs, and similar technologies for:
- User Authentication
- Session Management
- Performance Monitoring
- App Optimization
- Analytics / Crash Reporting
We may retain user data:
- While account remains active
- For fraud prevention / dispute resolution
- As required by law / taxation / regulatory obligations
- In backup / archival systems for technical/legal purposes
ARBO uses commercially reasonable security measures to protect user data. However, no system is completely secure, and ARBO cannot guarantee absolute security of transmitted or stored information.
Users may request correction of inaccurate personal information. Certain verified KYC data may remain non-editable after verification. Deletion requests may be subject to legal, regulatory, tax, fraud-prevention, and technical retention requirements.
The App and all related services are provided on an “As Is” and “As Available” basis. ARBO makes no warranties regarding App availability, uninterrupted access, or error-free performance. Use of the App is at user’s own risk.
The ARBOCARE ID App is intended only for users 18 years and above. We do not knowingly collect data from minors.
ARBO reserves the right to modify this Privacy Policy at any time. Updated versions will be published within the App and/or related platforms. Continued use of the App after changes constitutes acceptance.